Rollo
Your customer success

Rollo keeps your customers
coming back.

Big Dog wins new customers. Rollo keeps them — and keeping a customer costs a fraction of finding one. He captures every buyer and works your list on his own, so repeat revenue builds while you focus on the business.

The loop Rollo runs — on his own

1

Ask for a review

A few days after a purchase, he asks happy customers to leave a review — which then shows on your storefront and in your posts as real social proof.

2

Nudge a repeat buy

Weeks later, he brings a good customer back for another order — warm and genuine, never pushy or spammy.

3

Win them back

When someone goes quiet, he reaches out to re-engage them before they're gone for good.

Real reviews, real proof

Every review Rollo collects works twice: it displays on your storefront to turn browsers into buyers, and Big Dog quotes it — word for word, never invented — in your outreach and social posts. Each email goes out from your own company address with a real unsubscribe, so it's a relationship, not spam.

See Rollo in your dashboard

This is Rollo's customer card in your founder dashboard — your customers, and what he's doing to keep them.

builda.company/account
🔁 Customers & retention — meet Rollo
Customers
214
Repeat rate
31%
Reviews
18 · ★4.8
⭐ Review request — sent to 6 recent buyers · today
🔁 Repeat nudge — sent to 3 customers · yesterday

Illustrative — Rollo runs this on his own, from your company's address.